Accessible Travel Kenya Partners with Safarilink for Disability-Friendly Wilson Airport Transfers
Traveling with reduced mobility in Nairobi just got easier. Accessible Travel Kenya has partnered with Safarilink to launch disability-friendly airport transfers to and from Wilson Airport (WIL) — including seamless connections from Jomo Kenyatta International Airport (JKIA). If you’re a traveler, caregiver, or travel agent booking accessible flights in Kenya, here’s everything you need to know.
Why Accessible Airport Transfers Matter
For Persons with Reduced Mobility (PRMs), the journey often doesn’t end when the plane lands — getting between terminals, airports, or to a connecting flight can be one of the most stressful parts of travel. Nairobi’s two main airports, JKIA and Wilson Airport, are roughly 40 minutes apart, which has historically made connections difficult for travelers who use wheelchairs, have limited mobility, or require additional physical assistance.
This new partnership between Accessible Travel Kenya and Safarilink closes that gap, offering a dedicated, disability-friendly transfer service designed specifically for PRMs flying within Kenya.
What’s Included in the New Accessible Transfer Service
- Wilson Airport (WIL) transfers — accessible pickup and drop-off for PRM travelers flying Safarilink routes
- JKIA to Wilson Airport connections — a smooth, accessible link for passengers with connecting flights between Kenya’s two major Nairobi airports
- Support for all Safarilink routes to and from Nairobi out of Wilson Airport
Whether you’re flying into JKIA on an international carrier and connecting to a Safarilink domestic flight from Wilson, or traveling the other direction, this service is built to make that transition dignified, safe, and hassle-free.
How to Book an Accessible Transfer
Booking the accessible transfer is simple and can be added directly at the time of ticketing:
- Book your Safarilink flight to or from Nairobi as usual.
- Add the accessible transfer under “Extras” during the booking process.
- Confirm pickup details for Wilson Airport or the JKIA–Wilson connection.
Book your accessible transfer here
Travel agents booking on behalf of clients with reduced mobility should make this a standard step whenever a client is flying any Safarilink route in or out of Nairobi.
Why This Partnership Matters for Accessible Travel in Kenya
Kenya’s tourism and travel sector has been steadily improving accessibility for travelers with disabilities, but airport-to-airport transfers have remained a persistent gap — especially for visitors connecting through Nairobi to reach safari destinations, coastal getaways, or regional flights on Safarilink’s network.
By building accessibility directly into the booking flow, Accessible Travel Kenya and Safarilink are making it easier for:
- PRM travelers to plan multi-leg journeys with confidence
- Travel agents to offer accessible options without extra back-and-forth
- Tour operators to include accessible transfers in packages for clients with mobility needs
- Healthcare professionals to book a ticket and transfer for their patients to see a specialist.
Frequently Asked Questions
What airports does this accessible transfer service cover? The service covers transfers to and from Wilson Airport (WIL), including connections between Jomo Kenyatta International Airport (JKIA) and Wilson Airport.
Who is this service for? It’s designed for Persons with Reduced Mobility (PRMs) — including wheelchair users and travelers who need additional physical assistance — flying on Safarilink routes to or from Nairobi.
How do I add the accessible transfer to my booking? Select the transfer under “Extras” when booking your Safarilink ticket, or visit flysafarilink.com/extras directly.
Can travel agents book this on behalf of clients? Yes. Travel agents should add the transfer under “Extras” whenever booking a client with reduced mobility on any Safarilink route to or from Nairobi.
Book Your Accessible Transfer Today
Don’t let airport transfers be the hardest part of the trip. Add an accessible transfer to your next Safarilink booking and travel between Nairobi’s airports with ease.
Book here: flysafarilink.com/extras
The Real Gap in Aviation Accessibility
Airlines have gotten good at PRM support in-flight — wheelchair assistance, priority boarding, trained crew. But that support usually stops at the aircraft door. Getting from curb to check-in, or arrivals back into the city, is left to someone else.
That uncertainty doesn’t just make the trip harder — it stops the booking from happening at all. 70% of disabled travelers say they’ve had to skip air travel altogether in the past three years over accessibility concerns, and nearly 1 in 3 who considered a trip were discouraged or prevented from booking one by accessibility worries before they even reached the airport. The lost booking never shows up as a complaint. It just never happens.
And it’s rarely just one seat. A wheelchair user traveling rarely travels alone — a spouse, a caregiver, often both, booking and flying together. Every trip lost to a ground-transport gap isn’t one missed ticket. It’s two or three.
The real gap left in aviation accessibility is getting to the airport. Airlines, airports, and travel partners — if you want accessible ground transport bundled into your accessibility offering, we’d like to hear from you. Request a fleet demo like this
Contact Accessible Travel Kenya 📞 +254 724 215 977 📧 bookings@accessibletravel.co.ke
Accessible Travel Kenya is committed to making travel more accessible for all clients, partnering with airlines and service providers across Kenya to remove barriers for Persons with Reduced Mobility.
