Accessible Travel Kenya FAQs: Visiting Kenya, Safaris and Accessible Travel

Everyone. Families, older travellers, business and conference groups, and guests with mobility, sight, hearing or hidden needs all travel with Accessible Travel Kenya. Accessibility is built into everything the company does, so every guest gets the same easy, well-planned trip.

Send Accessible Travel Kenya your dates, who is travelling, where you would like to go and anything you need Accessible Travel Kenya to know. The company replies with a tailored, written quote within 24 hours. Contact Accessible Travel Kenya on WhatsApp or call +254 724 215 977, or email bookings@accessibletravel.co.ke.

Yes. Every journey on Accessible Travel Kenya’s site is a starting point. The company can change the dates, pace, length, lodges, vehicle and support, or combine it with another journey or a beach stay.

Prices depend on your dates, group size, rooms and the support you need, so Accessible Travel Kenya quotes each trip individually rather than show a figure that may not apply to you.

Kenya is Accessible Travel Kenya’s home and where the company’s own fleet operates. The company also plans trips to Tanzania, Zanzibar, Uganda and Rwanda with trusted partners.

Most visitors need an Electronic Travel Authorisation (eTA) instead of a visa. Apply on the official site, etakenya.go.ke, at least 72 hours before you fly; it costs about US$30 for a standard single-entry trip and lets you stay up to 90 days. Citizens of East African Community countries and of most African countries can visit without one. Your passport should be valid for at least six months after arrival, with a blank page. Rules change, so check the official site before you book.

The dry seasons, late June to October and January to February, are best for wildlife, because animals gather near water and the grass is short. The long rains fall from March to May and the short rains in November and early December; these months are quieter, greener and often cheaper, and most parks stay open. The coast is warm all year.

The herds of wildebeest and zebra usually arrive in the Maasai Mara in July and stay until about October, with the famous Mara River crossings most likely from late July to September. Timing changes with the rains each year, so Accessible Travel Kenya plans flexible game drives around where the herds are.

Most visits to Kenya are trouble-free, and the safari parks and beach resorts are well used to international guests. Take the usual city precautions in Nairobi and Mombasa: use booked transport at night, keep valuables out of sight and follow your guide’s advice. Check your own government’s travel advice before you go. Accessible Travel Kenya guests travel with a trained driver-guide and have 24-hour WhatsApp support.

A yellow fever certificate is required if you arrive from, or have transited through, a country with yellow fever risk, and vaccination is recommended for most travellers. Malaria is present in most of Kenya below about 2,500 metres, including the coast and most safari areas, so ask your doctor about antimalarial tablets and use repellent. See a travel clinic about six to eight weeks before you travel for routine and other recommended vaccines.

For non-residents in 2026, the Maasai Mara National Reserve charges about US$200 per adult per day from July to December and about US$100 from January to June. Kenya Wildlife Service parks such as Amboseli, Lake Nakuru and Nairobi National Park charge roughly US$80 to US$90 per adult per day. Fees are revised from time to time, so Accessible Travel Kenya confirms the current rates in every quote and can include them in your package.

The currency is the Kenya shilling (KES). Visa and Mastercard are accepted at most hotels, lodges, restaurants and shopping malls, and ATMs are common in towns. Mobile money (M-Pesa) is used almost everywhere, and visitors can register a local SIM to use it. Carry some shillings in small notes for tips and markets. US dollars printed after 2013 are widely accepted for park fees and tips.

Kenya uses the UK-style Type G plug with three rectangular pins, at 240 volts. Bring an adapter if your devices use a different plug, and a power bank for long game drives. Most lodges charge devices in the room or at reception.

Yes. Safaricom and Airtel sell SIM cards and eSIMs at the airport and in shops across the country; bring your passport to register. Mobile data coverage is good in towns and along main roads, and patchy in some remote parks, where most lodges offer Wi-Fi.

Three to four days is enough for one park such as the Maasai Mara or Amboseli. Seven to ten days lets you combine two or three parks, for example the Mara, Lake Naivasha or Nakuru and Amboseli, at a comfortable pace. Add a few days on the coast at Diani or Watamu for a safari and beach holiday. Accessible Travel Kenya can slow any itinerary down and add rest days.

The Maasai Mara gives you the best chance of seeing lion, leopard, elephant and buffalo in one trip, and rhino in the Mara Triangle. Ol Pejeta and the Laikipia conservancies are excellent for rhino, Lake Nakuru for white rhino, and Amboseli for elephants with views of Mount Kilimanjaro. Nairobi National Park has lions and rhinos within sight of the city.

Most visitors arrive at Jomo Kenyatta International Airport (JKIA) in Nairobi or Moi International Airport in Mombasa. Short domestic flights from Nairobi’s Wilson Airport and JKIA reach the Mara, Amboseli, Samburu and the coast. The Madaraka Express (SGR) train links Nairobi and Mombasa in about five hours. On safari, you travel by road in a safari vehicle with a driver-guide. Kenya drives on the left.

Yes, with the right planning. Accessible Travel Kenya runs its own fleet of ramp, swivel-seat and lift vehicles, adapted safari Land Cruisers with pop-up roofs, and checks hotels, lodges and camps for step-free access and accessible bathrooms. The company also arranges airport meet and assist, mobility equipment hire, carers and sign language interpreters.

Pack light, neutral-coloured clothes in layers, as early mornings on game drives can be cold and afternoons hot. Bring a warm fleece, a sun hat, sunglasses, sunscreen, insect repellent, binoculars and any medication in your hand luggage. Soft bags are best if you take light aircraft, which usually limit luggage to about 15 kg. Avoid camouflage clothing.

Yes. Kenya banned single-use plastic carrier bags in 2017, and single-use plastics are not allowed in national parks and reserves. Leave plastic bags at home, including duty-free bags, and pack in reusable bags instead.

Only with permission. Drones need registration and a permit from the Kenya Civil Aviation Authority, and they are not allowed in national parks without special authorisation. If you bring one without a permit, it may be held at the airport.

Tipping is customary but never compulsory. Many travellers tip safari driver-guides, lodge staff and porters at the end of their stay, and around 10 percent is usual in restaurants if service is not included. Accessible Travel Kenya can suggest amounts when you book.

Drink bottled, filtered or boiled water. Most hotels and lodges provide safe drinking water, and Accessible Travel Kenya vehicles carry bottled water on game drives.

English and Kiswahili are the official languages, and English is widely spoken in tourism, business and towns. A few words of Kiswahili, such as jambo (hello), asante (thank you) and karibu (welcome), are always appreciated.

Yes. Many travellers add the Serengeti and Ngorongoro in Tanzania, a beach stay in Zanzibar, or gorilla trekking in Uganda or Rwanda, which is not available in Kenya. Accessible Travel Kenya plans these combined trips with trusted partners; see the East Africa tours.

For places in Accessible Travel Kenya’s Accessible Accommodation collection, the company’s team measures door widths, bathrooms, steps and paths and takes photos. For any other property, tell Accessible Travel Kenya what you need and the company confirms it with the property before you book.

Yes. Accessible Travel Kenya’s accessible vans and Land Cruisers have ramps or lifts and wheelchair tie-downs, so you can travel seated in your own chair.

Yes. Accessible Travel Kenya rents wheelchairs, shower chairs, commodes and portable ramps, and deliver them to your hotel or home.

Airport meet and assist at JKIA, Wilson and Moi airports, sign language interpreters, carers and companions, and health support such as partner hospitals, oxygen or dialysis on request.

Yes. You have 24-hour WhatsApp support from Accessible Travel Kenya’s team throughout your trip.

Self-drive and chauffeured cars, executive vehicles, wheelchair-accessible vans and adapted safari Land Cruisers with ramps and pop-up roofs. See Car Rental for the full fleet.

Yes, in Nairobi and Mombasa, including meet and assist from the aircraft door to your vehicle.

Yes. Accessible Travel Kenya’s non-emergency medical transport takes you to appointments in Nairobi in ramp, swivel-seat and lift vehicles.

Accessible Accommodation lists places Accessible Travel Kenya’s team has checked for access. Eco Rated Accommodation lists properties certified by Ecotourism Kenya. The 3, 4 and 5 Star Rated Properties lists hotels, lodges and camps the company books regularly, grouped by star rating.

Yes. Complete Accessible Travel Kenya’s partner accessibility profile form and the company’s team will be in touch.

Yes. Accessible Travel Kenya is a ground partner for agents, tour operators and DMCs. See For Travel Trade to download the company’s trade deck and see how the company works with you.

Yes. Accessible Travel Kenya supports NGOs, conferences, missions and disability-inclusive programmes with transport, stays and logistics. See Investor Relations to learn more about partnering with Accessible Travel Kenya.